Terms of Service

These Terms of Service (“Terms”) are a binding agreement between A1 Automate Now(“A1 SignIn,” “we,” “us,” or “our”) and the organization or person that creates an account or uses the A1 SignIn service at a1signin.com (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Definitions

• Club / Customer / you: the organization (and the administrators acting for it) that uses the Service to manage its members.
• Member: an individual whose information a Club manages through the Service (including minors managed by a parent, guardian, or the Club).
• Customer Data: all information a Club or its users submit to the Service, including member records, attendance, payments, media, and settings.

2. Eligibility and accounts

You must be at least the age of majority in your province and have authority to bind your Club to these Terms. You are responsible for your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. Information you provide must be accurate and kept up to date.

3. The Service and changes

We grant you a non-exclusive, non-transferable right to access and use the Service for your Club’s internal operations during your subscription, subject to these Terms. We may add, change, or remove features, and we may impose or change limits on certain features, including by plan tier. We aim to give reasonable notice of material adverse changes.

4. Customer Data and your responsibilities

As between you and us, you own your Customer Data. You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and support the Service. You are responsible for your Customer Data and for how you use the Service, and you represent and warrant that:

• You have all rights and consents necessary to collect, upload, and process the Customer Data, including any required parental or guardian consent for minors;
• For match videos, podium photos, and any other images of individuals (including children), you have obtained any consent required to record, store, and share that media, and you will honour withdrawals of consent;
• Your collection and use of personal information complies with applicable privacy laws (such as PIPEDA and PIPA); and
• Your Customer Data and your use of the Service are lawful and do not infringe the rights of others.

You act as the organization responsible for your members’ personal information; we act as your service provider for that information, as described in the Privacy Policy.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent purpose;
• Upload content you do not have the right to upload, or that violates anyone’s privacy or other rights;
• Attempt to access another Club’s data, probe or breach security, or disrupt the Service;
• Reverse engineer, resell, or sublicense the Service except as expressly permitted; or
• Use the Service to send spam or to store or transmit malicious code.

6. Plans, billing, and cancellation

• The Service offers a free tier and paid subscription plans. Paid plans are billed in advance on a recurring (e.g. monthly) basis through our payment processor, Stripe.
• Subscriptions renew automatically until cancelled. You authorize us (via Stripe) to charge your payment method for each renewal at the then-current price.
• You may cancel at any time. Cancellation stops future renewals; your paid features remain available until the end of the current billing period.
• Payments are non-refundable, and we do not provide refunds or credits for partial periods, except where required by law.
• We may change prices; we will give reasonable advance notice, and changes apply to the next renewal after the notice.
• You are responsible for any applicable taxes. Fees are stated in the currency shown at checkout (CAD or USD).
• If a payment fails, we may suspend or downgrade paid features until payment is resolved.

7. Intellectual property

We and our licensors own the Service, including its software, design, and trademarks. These Terms do not transfer any of our intellectual property to you other than the limited right to use the Service. You retain ownership of your Customer Data.

8. Third-party services

The Service relies on third parties (including Stripe, Google, Cloudflare, and Resend). Your use of those features may be subject to the third party’s own terms, and we are not responsible for third-party services.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that data will never be lost. You are responsible for maintaining your own records where appropriate.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability arising out of or relating to the Service or these Terms will not exceed the greater of the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or CAD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, your violation of these Terms, or your failure to obtain any required consents (including for minors’ information or media).

12. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm or legal liability. On termination, your right to use the Service ends. You may request an export of your Customer Data within a reasonable period after termination, after which we may delete it as described in the Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date, and provide additional notice for material changes where required. Continued use of the Service after an update means you accept the revised Terms.

14. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in British Columbia for any dispute, except that either party may seek injunctive relief where appropriate.

15. Contact

Questions about these Terms? Contact us at support@a1automatenow.com.